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Whispering Horizons
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FAQ
Frequently Asked Questions
Booking
How do I book a tour?
You can book directly through our website on each tour page or use the contact form to request a custom quote.
Pricing
Do you offer group discounts?
Yes! Most of our tours have group pricing. The more people in your party, the better the rate per person.
What’s included in the package price?
Most packages include transport, park fees, guided tours, and accommodation. Always check individual tour details.
Tours
What types of tours do you offer?
We offer safari, adventure, and cultural tours across Kenya, including custom packages tailored to your interests.
Suitability
Are your tours suitable for families?
Absolutely! We curate family-friendly itineraries, especially in Maasai Mara, Lake Naivasha, and Nairobi.
Payments
What payment methods do you accept?
We accept MPESA, Visa/MasterCard, PayPal, and bank transfers. For international clients, we also offer secure payment links.
Customization
Can I customize my itinerary?
Yes! We offer full customization on all tours. Just tell us your interests, dates, and budget, and we’ll handle the rest.
Services
Do you offer airport pickup and drop-off?
Yes. We provide airport transfers to and from your accommodation or tour departure point.
Can you help with hotel bookings?
We partner with various lodges and hotels and can help arrange stays before or after your tour.
Health & Safety
Are your tours safe for solo travelers?
Yes. We prioritize safety and have experienced guides who ensure all guests feel secure and supported throughout their trip.
Support
What if I have questions after booking?
You can contact us anytime via email or WhatsApp. Our team is happy to help before, during, or after your journey.